CPP Career Insider | The Newsletter for Career Development
Contents

Featured Article

Assessment Interpretation Strategy

End of Year Promotion

E-SAM Corner

CPP Customer Case Study

Workshop Series on Combining the MBTI® and Strong Assessments

2007-2008 Events

Featured Article

Hanging Out Your Shingle

You've probably thought about it at one time or another, perhaps to augment your current work, replace it altogether, or as an after retirement venture: Starting a private practice. In the article Hanging Out Your Shingle, Patrick L. Kerwin, MBA, NCC, MCC provides helpful tips for establishing your own thriving business as a private practitioner. Read the complete article >>

Assessment Interpretation Strategy

The Case of "Molly M"

"Molly" is the second in CPP's series of assessment case study discussions by Judi Grutter, co-author of the Strong Interest Inventory® Interpretive Report and the Newly Revised Strong and MBTI® Career Report. This issue's discussion focuses on Molly, a university senior with no idea of what to do after graduation. The case study is an essential read for every practitioner in that it suggests a roadmap to the interpretation of flat profiles. Read the complete case study and download supporting materials here >>

To access last issue's case study focusing on "Terri," a second-year college student who is revisiting her initial decision to major in child development and pursue a career in elementary education, please click here.

End of Year Promotion

Special Savings from CPP

For a limited time, you'll receive savings of 10% on your next order with CPP. To order, please call CPP Customer Relations at 800.624.1765, or visit www.cpp.com. Be sure to reference promotional code HEX2007. Hurry - this offer expires December 21, 2007.

As a special "thank you," you'll receive this FREE 24" x 36" General Occupational Themes Hexagon poster with your order.

Need an overview of CPP's product offerings? Request a free copy of our Fall 2007 Counseling and Guidance Catalog by clicking here.

E-SAM Corner

Dear Colleagues,

Since we are usually talking to you about tools that help your students make the 'right' career or academic choices, we tend to focus on the Myers-Briggs® and Strong instruments. In this issue, however, we would like to introduce you to an assessment that helps you in your own work environment. The Thomas-Kilmann Conflict Mode Instrument (TKI) is a great tool for every organization that wants to effectively manage conflict and build cohesive teams. The instrument features five conflict-handling modes:

  • Competing: assertive and uncooperative
  • Collaborating: assertive and cooperative
  • Compromising: intermediate in both assertiveness and cooperativeness
  • Avoiding: unassertive and uncooperative
  • Accommodating: unassertive and cooperative

Each team member has a predominant conflict style, and different conflict styles are adopted because people experience conflict in different ways and have different guiding principles and values regarding conflict. Each style can contribute to an essential aspect of the team's process:

  • Advocating positions that have merit (competitor)
  • Finding innovative win, win solutions (collaborator)
  • Managing time costs (avoider)
  • Building goodwill and cohesiveness (accommodater)
  • Providing moderation and balance (compromiser)

You can deal more effectively with styles other than your own by:

  • Guarding against overdoing your style with behaviors that create problems
  • Using your dominant style only when it seems appropriate
  • Interacting constructively with teammates who have other styles

Your team's style provides certain strengths and challenges. It is important that your team be able to switch to other conflict-handling modes when different issues arise. Below are recommendations for any team to increase its effectiveness.

  • Raise the conflict issue
  • Identify team members' underlying concerns (the thing they most care about that is at stake in the issue)
  • State an integrative goal (the win-win goal of finding a solution that most fully satisfies the concerns of the conflicting team members)
  • Generate a range of possible solutions
  • Pick the best (most integrative) of the solutions by evaluating their consequences

To be an effective team, you must reach agreements on goals, make good decisions about how to achieve those goals, and help each other accomplish activities, despite differences.

To learn more about the TKI and how it can help you appreciate the value of your own conflict style and those of others, click here, or contact us at cpp_career_insider@cpp.com.

On behalf of the CPP education team, we would like to wish you a warm and wonderful holiday season. We hope this time of year is filled with much joy and happiness! Season's Greetings.

— Jim Larkin & Tilmin Hudson, your Education Signature Account Managers

CPP Customer Case Study

MassMutual's Sales Agents Turn to Strong Interest Inventory® Assessment for Targeted Marketing

Most of us usually think about the Strong Interest Inventory® assessment in a career development and academic advising context. Find out how MassMutual Financial Group is 'breaking the routine' and using the Strong to help their agents develop targeted marketing plans that focus on their strongest areas of interest. Click here to read the case study >>

Workshop Series on Combining the Myers-Briggs® and Strong Assessments

Discover how to provide your students and clients with a complete career development picture based on a combined interpretation of their interests and personality. Nearly 1,000 of you already attended one of our combo workshops, but there are still 27 upcoming workshops – including one at a university campus near you! Learn more >>

2007-2008 Events

"Career Development Combining the Myers-Briggs® and Strong Assessments" Workshops

"Career Development Using the Revised Strong Interest Inventory® Assessment" Workshops

"Career Development Using the Myers-Briggs® Assessment" Workshops

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