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What's New Workshops \| Products \| Davies-Black® Publishing Books \| Features \| Case Studies


Workshops

Click here to find out more about CPP's new workshop series "Taking Career Counseling to the Next Level - Career Development Combining the Myers-Briggs® and Strong Assessments" coming to a university campus near you.

Products

	Myers-Briggs Type Indicator® (MBTI®) instrument On-site MBTI® Qualifications Program - CPP’s on-site program teaches you how to professionally and ethically administer and interpret the MBTI instrument. more>> Newly Revised Strong and MBTI® Career Report - Combine the Strong and MBTI to shape and direct your clients' career exploration... more>> Using the MBTI® Tool to Enrich Emotional Intelligence - This comprehensive trainer’s resource guide contains tools to create and deliver powerful workshops on type and EQ... more>> Type and Training - Type and Training delivers a powerful, step-by-step guide to creating an effective workshop... more>> Type and Culture - In Type and Culture, three highly experienced international trainers give practitioners insight... more>> Spanish Introduction to Type® and Careers - Get your clients involved in their own career search... more>>

	Strong Interest Inventory® instrument Newly Revised Strong and MBTI® Career Report - Combine the Strong and MBTI to shape and direct your clients' career exploration... more>> Strong Interest Inventory® College Profile User's Guide - Get vital insights to use the College Profile with confidence...more>> Career Exploration for College Students - Career Exploration for College Students addresses the turbulent business environment by providing strategies... more>>

	Thomas-Kilmann Conflict Mode Instrument (TKI) revised TKI Profile and Interpretive Report (Online) - The TKI allows trainers and HR professionals to safely open a discussion about conflict... more>> revised Thomas-Kilmann Conflict Mode Instrument (Self-scorable) - The Thomas-Kilmann Conflict Mode Instrument (TKI) is the number-one best-selling instrument for conflict resolution... more>> Introduction to Conflict & Teams - This new booklet is designed to help people understand how individuals' TKI scores translate into the different conflict styles... more>>

	FIRO-B® instrument Introduction to FIRO-B® Instrument - This clear and direct guide is for anyone who has taken the FIRO-B® instrument and wants information on how to incorporate the results... more>> Introduction to FIRO-B® Instrument in Organization - This newly redesigned 32-page booklet focuses on your client's interpersonal needs... more>>

	CPI 260® instrument CPI 260® Coaching Report for Leaders Advanced Guide for Interpretation - The Advanced Guide for Interpretation provides in-depth insight into the CPI 260® Coaching Report for Leaders... more>> CPI 260® Manual - This technical manual offers a clear view into the construction and interpretation of the CPI 260® instrument... more>>

	Parker instrument Parker Team Player Survey - The newly designed Parker Team Player Survey (PTPS) is an easy-to-use self-assessment exercise... more>>

	Other Self-Directed instruments Stress Resiliency Profile - The Stress Resiliency Profile is a self-scoring assessment designed to give clients new insights into ways they may be unintentionally raising their stress level... more>> Power Base Inventory - The Power Base Inventoryreveals leadership and influence styles of individuals... more>>

	Davies-Black® Publishing Books Human Resource Transformation, March 2008 Rethink, reinvent, and reposition HR as a contributor to organizational success. more>> Deciding Who Leads, March 2008 Take a front-row seat to watch the global competition for leadership advantage unfold. more>> Action Reflection Learning™, February 2008 Discover why you may never think of learning, training, or teaching the same way again. more>> Working Relationships, Revised Edition, January 2008 Find out why sheer brainpower is not enough to ensure career success. more>>

Features

04/02/08 - CPP, INC., LAUNCHES INTERACTIVE WEB COMMUNITY AS CENTERPIECE OF NEW PROGRAM - ICON Success Program Offers Exclusive Marketing and Business Resources to Independent HR Consultants 03/22/08 - Wall Street Journal podcast "Getting Out of the Retirement Rut" with the MBTI and Strong assessments 03/22/08 - Wall Street Journal article "Getting Out of the Retirement Rut" with the MBTI and Strong assessments 03/12/08 - CPP, INC., UNVEILS NEW MYERS-BRIGGS TYPE INDICATOR® (MBTI®) QUALIFICATIONS PROGRAM - Highly Interactive Program Places Greater Emphasis on Applications of MBTI Assessment and Reduces Pre-work Hours 11/06/07 - CPP, INC., APPOINTS JEFFREY HAYES PRESIDENT AND CHIEF EXECUTIVE OFFICER - Co-President Tapped to Lead Organizational Development Company 11/01/07 - Read the CFO Magazine article "Who’s Next? Succession planning should be a critical exercise in finance. Too bad so many companies avoid it." 10/03/07 - CPP, INC. CASE STUDY ILLUSTRATES EFFECTIVE CONFLICT HANDLING METHODS - Study Finds That Combination of Accommodation and Collaboration Increases Customer Satisfaction in Incoming Call Center Interactions


Case Studies

Call Centers Can Increase Customer Satisfaction Through Effective Conflict Management - New Study Finds That Call Reps' Preferred Conflict-Handling Styles Affect Customer Satisfaction Pioneer Hi-Bred International, Inc. - A DuPont Business—Cultivates Common Corporate Language Using Myers-Briggs® Assessment St. Luke's Hospital & Health Network - Two-Year Long Application of CPI TM Instrument Results in ROI Exceeding 3,000 Percent Interior Health Authority of British Columbia - Improving Communication and Team Building with the MBTI® Instrument

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