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Meeting Demand for Practical, Solutions-based Training and Development
As organizations simultaneously face increasing need to develop their talent, and less resources from OD and HR departments, they require a more complete solutions-based approach to growth, productivity, and other challenges. CPP’s Professional Services Solutions Groups provide easy, practical methods of using assessments paired with services that solve specific business problems, maximizing ROI for training and development investments.

Specialized Solutions Groups

Amidst the tremendous change corporate, government, and education clients are seeing, and the new challenges that comes along with it, CPP has aligned its talents and expertise into three solutions groups to better enable its customers to thrive:

  • Corporate Solutions Group
  • Education Solutions Group
  • Government Solutions Group

CPP is an experienced partner who will help you develop effective solutions based on CPP’s People Development Model, which identifies the essential areas for improvement/change related to people, teams, and organizations. Choose from our portfolio of organizational development services:

  • Career coaching
  • Change management programs
  • Conflict management programs
  • Conflict management skills development
  • Cross-cultural team development programs
  • Cross-cultural training
  • Customized assessment reporting
  • Customized team development programs
  • Executive coaching
  • Facilitation and process consulting
  • Leadership development programs
  • Leading across cultures consulting
  • MBTI team-building programs
  • People analytics services
  • Psychometrics testing services
  • Strategic HR consulting
  • Team coaching
  • Team selection consulting/services
  • Using the MBTI® Tool in Organizations program

Our experts can help develop a professional services solution just for you. Just fill out this brief form so we can learn more about your needs and we’ll follow up with you shortly.


Meet Our Solutions Consultants

  • Michael Segovia

  • Michael Segovia is a credentialed MBTI® Master Practitioner and the lead facilitator for CPP’s four day MBTI® Certification Program... More >

  • Sherrie Haynie

  • In her current role as a CPP Professional Services Solutions Consultant, Sherrie works with Fortune 500 companies on developing and... More >

  • Catherine Rains

  • In her current role as a CPP Professional Services Solutions Consultant, Catherine works with Fortune 500 companies, universities, and nonprofit... More >

  • Pamela Valencia

  • In her current role as a CPP Professional Services Solutions Consultant, Pamela facilitates MBTI® and FIRO® Certification... More >

Michael R. Segovia, M.A.

Michael Segovia is a credentialed MBTI® Master Practitioner and the lead facilitator for CPP’s four day MBTI® Certification Program. Michael also facilitates CPP’s customized in house application trainings and has worked with clients in the entertainment, research & development, hospitality, technology, communications, energy, security, legal, transportation, health care and education industries.

Over his 25-year career at CPP, Michael has also served as senior brand manager for products including the Strong Interest Inventory®, CPI, and FIRO-B® instruments, as well as SkillsOne.com, CPP’s Web delivery assessment site. He has directed CPP’s qualifications processes and represented CPP on the Myers-Briggs Type Indicator® Common Exam Revision, Exam Procedures, and Type Community committees. Prior to his current role, Michael served as CPP’s divisional director of international sales.

Michael has presented both research and application sessions at the International Association of Career Management Professionals Global Conference, the National Career Development Association Conference, the Association of Psychological Type International Conference, and the International Career Development Conference. He has facilitated workshops on the MBTI, FIRO-B, and Strong instruments in the United States, China, Russia, India, Japan, Korea, the Philippines, Canada, Mexico, Brazil, Germany, Belgium, Australia, the United Kingdom, and the United Arab Emirates. He has appeared on Talk Radio, You Auto Know, The Jill Tracey Show, Dubai City 7 TV, Dubai Morning Live radio, Retirement TV’s What’s Next, and Wall Street Journal podcasts to discuss assessment issues in career management, training, and development, and has been quoted in publications including, Fast Company, Inc., Training, Workforce, Triple Pundit, and the Wall Street Journal.

Michael received his master’s degree in clinical psychology from Trinity University, specializing in assessment administration and interpretation. He also served as chair of the Industrial and Organizational Division for the Association of Test Publishers.

Certifications and Qualifications

  • Myers-Briggs Type Indicator® (MBTI®) Step I and II Certification Program Facilitator
  • MBTI® Step III Certified Practitioner
  • MBTI® Master Practitioner
  • CPI 260® Certified Practitioner
  • Strong Interest Inventory® Certified Practitioner
  • FIRO-B® Certified Practitioner
  • DiSC® Certified Practitioner
  • BarOn EQ-i 2.0® Certified Practitioner
  • The Birkman Method® Certified Practitioner

Sherrie Haynie, M.Ed.

Sherrie Haynie is a coach and performance consultant with expertise in leadership development, strategic planning, and performance management. In her current role as a CPP Professional Services Solutions Consultant, Sherrie works with Fortune 500 companies on developing and facilitating organizational development initiatives and team-building interventions.

With a focus on organizational results, Sherrie has worked with executives and senior leadership teams in manufacturing, finance, and customer service. She uses a variety of psychological assessments to assist with the identification of developmental opportunities. When working with organizations, her ultimate goal is to transform workgroups into high-performing teams while solving real-time business challenges.

Sherrie has a master’s degree in education from the Kennesaw State University in Kennesaw, Georgia. Sherrie is also a credentialed MBTI® Master Practitioner and a qualified facilitator of CPP’s MBTI® Certification and FIRO® Certification training programs.

Certifications and Qualifications


  • Myers-Briggs Type Indicator® (MBTI®) Certification Program Facilitator
  • MBTI® Master Practitioner
  • Fundamental Interpersonal Relations Orientation (FIRO®) Certification Program Facilitator
  • CPI 260® Certified Practitioner
  • Strong Interest Inventory® Certified Practitioner
  • Thomas-Kilmann Conflict Mode Instrument (TKI) practitioner
  • Marshall Goldsmith Executive Coaching Certification
  • Linkage Organizational Development Certification
  • Linkage Leadership Development Certification

Catherine Rains, M.S., Counseling

In her current role as a CPP Professional Services Solutions Consultant, Catherine works with Fortune 500 companies, universities, and nonprofit organizations to develop and facilitate organizational development initiatives and team-building interventions. With over 25 years’ experience as an assessment and organizational trainer, her expertise includes instructional design, stand-up training, program development, train-the-trainer sessions, and team-building strategies. Catherine is an MBTI® Certification Program facilitator and an MBTI® Master Practitioner, as well as an expert on interpreting the Strong Interest Inventory® assessment and using it in combination with the MBTI tool. During her 16-year tenure at CPP, she has been a regular speaker at numerous conferences, including those of the, National Association of Colleges and Employers, the National Career Development Association, First Year Experience, the Middle Atlantic Career Counseling Association.

Prior to joining CPP, Catherine was director of career services at Winthrop University in South Carolina and associate director of co-op and career development at Long Island University, where she developed expertise in using the MBTI and Strong assessments with students and adult clients. She served as president of the South Carolina Association of Colleges and Employers and was professional development chair for the Southern Association of Colleges and Employers. She also worked as a market research coordinator for Business Products Consulting Group and held several other organizational marketing positions prior to discovering her life’s calling as an organizational trainer and career development coach.

Catherine has a master’s degree in counseling from C. W. Post, Long Island University, specializing in career development.

Pamela Valencia

Pamela Valencia is a leadership and team development consultant who works with Fortune 500 companies and other consultants as an assessment expert. In her current role as a CPP Professional Services Solutions Consultant, Pamela facilitates MBTI® and FIRO® Certification training programs as well as customized in house trainings for clients in the entertainment, research & development, hospitality, technology, communications, energy, security, legal, transportation, health care and education industries.

A former VP of learning and development, Pamela has partnered with senior and mid-level managers for more than twenty years to design and implement customized training programs aimed at elevating skills and knowledge, team cohesiveness, and the effectiveness of leaders. Her expertise includes instructional design, stand-up training, program development, train-the-trainer sessions, and team-building strategies. She has extensive experience in the financial industry.

Pamela has also had the opportunity to work with California Achievement for Performance Excellence (CAPE) examiners for nonprofit organizations. She was instrumental in the strategic alignment of cascading goals throughout the organization she served, as well as in competency implementation, training metrics, high-potential selection, development, and succession planning. The company won a CAPE silver award.

Certifications and Qualifications

  • Myers-Briggs Type Indicator® (MBTI®) Certification Program Facilitator
  • Fundamental Interpersonal Relations Orientation–Behavior (FIRO-B®) Certification Program Facilitator
  • CPI 260® Certified Practitioner
  • Thomas-Kilmann Conflict Mode Instrument (TKI) practitioner
  • 7 Habits of Highly Effective People, 4 Disciplines of Execution, Focus/Time Management Certified Practitioner
  • Achieving Stellar Relations, Leadership, Coaching for Performance Certified Practitioner
  • Situational Leadership Train the Trainer
  • Yellow Belt, Six Sigma

Presentations

  • National ASTD and SIOPs speaker (2012)
  • Association for Psychological Type (APT) presenter (2008–present)
  • California Credit Union League, Tri-County chapter, VP Programs, chair and presenter (2004–06)
  • California Credit Union League Annual Conference speaker (2006)
  • Riverside County’s Women’s Conference speaker (2003–04)
  • APT, Washington chapter, presenter (2008–09)


Our Solutions Consultants have a wealth of information that can help you succeed, but don’t just take our word for it. Explore the below blog postings on CPP Blog Central written by our Solutions Consultants:

Understanding Team Relationships & Myers-Briggs Conflict Pairs

Written by Pamela Valencia, Solutions Consultant, CPP Professional Services


Heart of Type and Career Choice

Written by Catherine Rains, Solutions Consultant, CPP Professional Services


How to Retrain for a Second Career

By Sherrie Haynie and Pam Valencia, Solutions Consultants, CPP Professional Services


Personality Type and Leadership

Written by Michael Segovia, Solutions Consultant & Lead MBTI® Certification Trainer, CPP Professional Services

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