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Talent Management

Health Care Leaders Flex Work Styles to Team Members' Needs

October 5, 2011

 
 

CPP Consultant Diana Duft authored this article about how leaders should have work-style flexibility in order to better understand their teams’ responses to their behavior, as well as the driving force of their own behavior.

Focused on the health care industry, Duft elaborates how the Center for the Health Professions at the University of California, San Francisco uses the FIRO® assessments to drive effective leadership. Most clinical training doesn’t explicitly teach leadership competencies — one of the most important of which is the ability to communicate and connect with team members in meaningful and motivating ways.

Work-style flexibility is also important for leaders. “Many health care professionals have earned leadership positions by being excellent individual clinicians and contributors,” said Sally Durgan, associate director of leadership at the Center for the Health Professions at the University of California, San Francisco. “However, successful leaders do more work through others, who may vary greatly in personality and preferences.”

Equipped with this self-awareness, leaders can define tactics to alter their interactions according to team members’ needs and do what is effective instead of what comes naturally.

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