Management Team

Jeffrey Hayes, President and Chief Executive Officer

Jeffrey Hayes is President and Chief Executive Officer of CPP, Inc. and has served as a member of the Board of Directors since 2005. Previously, Mr. Hayes served as Co-President, overseeing Finance and Accounting, Professional Consulting Services, Sales, Marketing, and Operations. Mr. Hayes has also served as Senior Vice President of Sales and Marketing and Vice President of Operations at CPP. He joined CPP in 1987 and throughout his tenure has led corporate-wide strategic planning, provided corporate visioning, and overseen business operations. Among his many contributions are the 2007 acquisition of APP, the company’s Asia Pacific distributor; the launch of CPP’s Professional Consulting Services practice in 2005; the conceptual development and implementation of CPP’s Technology Division; the vision and transformation of CPP into a customer-focused organization with the implementation of its customer relationship management (CRM) initiative; and the acquisitions of Xicom, Inc., and the Strong Interest Inventory® instrument. Prior to joining CPP, Mr. Hayes held a number of management roles for international companies such as Marcelo Fiberglass Corporation in the Philippines and McBer and Company in Boston, Massachusetts. He received a B.A. with a major in English from Assumption College in Worcester, Massachusetts.

Jeff's Myers-Briggs® type preference is ENTP.

Catey DeBalko, Vice President of Marketing

Catey DeBalko joined CPP in 2005. Previously she was Director of Field Marketing at BroadVision, an e-business software and services provider, where she was responsible for all lead generation activities. Before that, Catey spent more than 11 years in a variety of marketing roles at International Data Group (IDG), a global technology media, research, and event company that publishes more than 300 technology-related magazines and newspapers. She received her B.A. degree in English literature from the University of San Diego.

Catey's Myers-Briggs® type preference is ENFP.

Dennis Diligent, Vice President of U.S. Sales and Professional Services

Dennis Diligent joined CPP in 2007. He brings more than 15 years of experience in building, motivating, and leading international top-tier sales teams to his role as Vice President of Sales and Professional Services. Dennis is responsible for strategically directing CPP’s domestic sales efforts which encompass both products and Professional Services. Prior to joining CPP, Dennis held senior management positions at Thomson Corporation and Sylvan Prometric. He holds a BA in International Studies/Political Science from the University of South Florida and an M.A. in International Administration from the School for International Training.

Dennis' Myers-Briggs® type preference is ESTJ.

Calvin W. Finch, Senior Vice President, Chief Financial Officer, and Treasurer

Calvin W. Finch joined CPP in 2002 and brings more than 25 years of financial management and business experience to his current role. He oversees the Finance & Accounting and Legal & Licensing Divisions and is a member of the Board of Directors. Cal was instrumental in the 2010 acquisition of Hemisphere Consulting, the company’s distributor in Singapore, the 2007 acquisition of APP, the company's Asia Pacific distributor, and the acquisition of the Strong Interest Inventory® instrument in 2004. Cal is a member of the board of directors of the Society for Human Resource Management (SHRM), the world's largest professional association devoted to human resource management. Prior to joining CPP, Cal was Vice President and Chief Financial Officer of the Coppola Group of Companies and Vice President and Chief Operating Officer of the Zoetrope Group, Francis Coppola's entertainment companies; Vice President and Corporate Controller of New World Entertainment, Ltd.; and a Manager in the Audit and Business Advisory Services division of Arthur Andersen & Co. He is a Certified Public Accountant and received his B.S. in accounting from the University of Utah.

Cal's Myers-Briggs® type preference is ISTP.

Lee Langhammer Law, Vice President of Research and Product Development, Publisher

Lee Langhammer Law joined CPP in 1987 and brings more than 20 years of publishing and business experience to her current role of leading the course and direction of the company's multiple publishing programs. During her tenure, Lee established CPP's award-winning book division and built it into a brand-name enterprise. She provided the vision and strategy for establishing CPP's Publishing Services group, and initiated an aggressive development plan for growing CPP's training and development publishing line. In her current position, she draws on an exceptional track record in author relations, contract negotiation, and business and product development to build the intellectual property assets of the company. Lee holds B.A. degrees with teacher certification in English and French, an M.A. degree in professional journalism, and an M.F.A. degree in expository writing, all from the University of Iowa.

Lee's Myers-Briggs® type preference is ENTP.

Keith Phillips, Vice President and Chief Information Officer

Keith joined CPP in 2009 with more than 30 years experience in operations and management in technology companies in North America and Europe. Prior to joining CPP, Keith managed the Global Services Program/Platform Development efforts at Dell which was created through the acquisition of Everdream, a leading SaaS IT Asset Management provider. While at Everdream, Keith served as the Director of Information Technology and Security Officer. In 2000, he joined SonicWALL to lead the development of SonicWALL's subscription-based services software efforts and the global production data center infrastructure expansion, eventually serving as Chief Information Officer. Keith's other experiences include Vice President of Product Development for JobScience, Inc., a developer of Web-based staffing solutions and Vice President of Marketing for Aurema, Inc., a company that licensed CPU resource management technology to leading systems vendors including Microsoft and Sun Microsystems. Keith spent over 18 years at Roche and its subsidiaries in a variety of business, operational and product management positions in Canada, Europe and the United States, launching several new diagnostic imaging products based on proprietary and commercial high-speed computing systems. Keith has authored and published research papers on the use of imaging technologies in diagnostic pathology.

Keith's Myers-Briggs® type preference is ENFP.

Thaddeus G. Stephens, Vice President, General Counsel, and Corporate Secretary

Thad Stephens joined CPP in 2011. Thad oversees the Legal & Licensing Divisions and serves as corporate secretary to the Board of Directors. Prior to joining CPP, Thad was Vice President, Business and Legal Affairs at MegaPath Inc. (formerly Covad Communications), a national telecommunications services provider; Vice President and co-founder of Equilar, Inc., a provider of executive compensation data and analytics; and an associate in the corporate legal departments at three major law firms, including Sullivan & Cromwell LLP, where he started his legal career. Thad received his B.A. in English from the Oberlin College, where he graduated Phi Beta Kappa, and received his J.D. with distinction from Stanford Law School.

Thad's Myers-Briggs® type preference is INTP.

Anne Tartaglia, Vice President of Operations

Anne joined CPP in March 1995 and brings more than 20 years of management experience. She began her career in the commercial and residential mortgage banking industry. Anne brings her customer-focused philosophy to her management responsibilities which include overseeing Customer Relations, Order Processing, Inventory Print Management, Warehouse, Scoring Services, and Facilities. Anne also manages CPP's Strategic Planning activities, as well as the company's Balanced Scorecard and Customer Relationship Management initiatives. Anne has a B.A. in English and a Secondary Teaching Credential from Cal Poly, San Luis Obispo.

Anne's Myers-Briggs® type preference is ESTJ.