185 N Wolfe Rd.,
Sunnyvale, CA 94086
Toll free: 800.624.1765
Business Hours: 6am to 4:30pm PST Mon-Fri
CPP, Inc., accepts VISA, MasterCard, American Express, and Discover. Payment terms are net 30 days. CPP regrets that it cannot process orders that do not include payment unless previously authorized by CPP upon credit approval. Prices are subject to change without notice. We will not delay shipment of your order because of price changes unless the increase is more than 10% or you specifically request that no changes be made on your order without your approval. Sales tax may apply except on prepaid answer sheets and electronic administrations. Please include a copy of your tax exemption certificate if applicable.
Returns and exchanges must be sent to CPP via traceable methods and must be accompanied by a Return Materials Authorization (RMA) number, which you can obtain by calling Customer Relations at 800-624-1765. Materials (including assessment administrations) must be unopened, in reusable condition, accompanied by a copy of the original invoice, and returned within sixty (60) days of the original invoice date.
Kits & Money-Saving Packages. Kits and Money-Saving packages must be returned in their entirety.
Electronic Products. All sales of electronic products (including, without limitation: .pdf documents, videos/DVDs, and slideshow presentations) are considered final.
Assessment Results. Assessment results are not eligible for return, exchange, or credit.
Account Credits. Account credits are good up to twelve (12) months from the date of issuance.
University Students purchasing CPP test products for research use or assessment review are eligible for a 25% discount (not applicable to other discounts; distributed products are excluded). To qualify, submit your order to CPP Customer Relations with your graduate advisor’s signature and a brief statement of your research. This offer may not be combined with other discounts. Annual renewal required. Student orders must be prepaid.
Faculty purchasing CPP test products specifically for classroom use are eligible for a 20% discount (not applicable with other discounts; distributed products are excluded). To obtain a faculty discount, contact CPP Customer Relations at 800-624-1765.
The testing procedures and measurement concepts specified provide a check for those whose training in educational and psychological measurement is limited, or for those who are unsure about the level of tests for which they are eligible. This list represents the minimum knowledge necessary for the proper and ethical use of tests designated with an (R) on this website.
You understand how to select the appropriate instrument and how to determine whether the instrument measures what you need to measure. You know whether the norms are appropriate for your purpose and for the specific population you wish to test.
You understand the appropriate procedures and conditions for administration and realize that for some instruments results will be invalidated if precise procedures and ins are aware of the need to consider information beyond the scores to determine the appropriate classification.
You can estimate the extent to which other variables, such as gender, age, anxiety level, nationality, or client history, may affect the test results or comparisons with norm groups.
You understand how to properly interpret the instrument, including how to integrate test results with other information about the examinee. If computer-generated narratives are used as a basis for interpretation, you understand the limits of such narratives and retain personal responsibility for a thorough and accurate interpretation.
Responsible Testing Practices
You are willing to accept responsibility for the proper use of instruments in your organization, including ensuring that only certified individuals have access to the instrument, that the item content and scoring procedures are secured, that the copyright of all materials is honored, and that client confidentiality is maintained at all times.
You can identify the limits of your competence in testing and make referrals for administration or interpretation of instruments that exceed those limits.
Appropriate, ethical use of psychological instruments requires general knowledge of measurement as well as specific information about the test you are considering. Formal academic course work in tests and measurement or other equivalent training provides the necessary foundation for the proper use of most instruments. Membership in a professional organization whose code of ethics governs the sound use of educational and psychological instruments is also desirable.
With this background, a careful reading of the test manual is then necessary. Specialized knowledge and training are required for purchase of instruments that could be harmful to an individual if misused. For such instruments, graduate-level training in psychology or a related field is necessary to conduct a proper administration and interpretation.