Enhance workplace performance


The Fundamental Interpersonal Relations Orientation™ (FIRO®) assessments help people understand their interpersonal needs and how those needs influence their communication style and behavior. These accessible and universally applicable personality assessments have helped individuals, teams, and organizations around the world grow and succeed. In a recent survey, more than 90 percent of FIRO‑B® customers improved teamwork within their organization or for their clients.*

* Source: TechValidate. TVID: 71C-6BD-D12

Apply data-driven results to improve performance

The FIRO assessments can be used to repair broken relationships and improve already good, functional relationships, unlocking potential in workplace interactions. Based on social need theory, they facilitate behavioral change by providing insight into people’s working relationships and requirements. FIRO results provide critical data on how people tend to behave toward others and how they want others to behave toward them. This information can be used, for example, to help people improve their interpersonal communication skills and address issues and potential misunderstandings with co-workers. 

Enriching interpersonal relationships

FIRO modelThe FIRO assessment helps you in: 

  • Relationship enhancement—By uncovering areas in which individuals may not meet the interpersonal needs of customers and stakeholders, the FIRO assessments promote behavior changes that can help people build better relationships and performance.
  • Team building—FIRO insights accelerate team building and enable team members to recognize and overcome potential barriers that could prevent them from working together effectively.
  • Leader and executive development—The FIRO assessments help leaders and executives unlock performance improvement by better meeting the needs of peers, direct reports and others.
  • Conflict management—FIRO results empower people to recognize when the way they express themselves is likely to conflict with the needs of others, thereby enabling them to avoid, assess, and resolve interpersonal challenges.
  • Emotional intelligence development—The FIRO model builds success on the fundamental awareness that different people have different needs.

The FIRO suite includes the FIRO-B assessment and the FIRO Business® assessment. Both measure interpersonal needs on three scales but use subtly different language: FIRO-B reports describe interpersonal needs for Inclusion, Control, and Affection, while FIRO Business reports describe interpersonal needs for Involvement, Influence and Connection for greater traction with senior leadership. 

Become a FIRO® Certified Practitioner and discover how to help people effect positive behavioral change and build better relationships.

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